Got Questions?
We've Got Answers!
You can keep it up to the maximum limit for each plan (3 months for Opener, 6 months for Pro, and unlimited for Headliner). Or if you want to keep things fresh, you can swap your gear out every 30 days!
Once you sign up, you’ll be able to create a borrow list of gear that you’d like to try out. We use that list to plan our inventory and ensure we’ve got gear in stock that users want. We’ll send you items from your list based on our stock and availability. If there is a piece of gear that you really want first or next, just use the priority toggle in your borrow list to let us know what you’d like most. Otherwise, we’ll keep things fresh and fun by sending you gear from your list as it becomes available! It typically takes about 5-7 days to get your first shipment.
Accidents happen 😢. You can choose to purchase a Damage Protection plan for your gear that will cover any damage or excessive wear. Otherwise, you’ll be responsible to pay the cost of repair or replacement. Any gear that is lost (other than in shipping) will be automatically billed at standard cost to your credit card. Damage Protection plans do not cover loss.
Unfortunately, no 😢. We currently only support the mainland US but we are working on expanding internationally soon!