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Currently the only membership plan that can earn credit toward purchasing is our Headliner plan.
But stay tuned! We’re working to roll out a new plan that lets all members earn toward their purchases.
You can keep it up to the maximum limit for each plan (3 months for Opener, 6 months for Pro, and unlimited for Headliner). Or if you want to keep things fresh, you can swap your gear out every 30 days!
Once you sign up, you’ll be able to create a borrow list of gear that you’d like to try out. We use that list to plan our inventory and ensure we’ve got gear in stock that users want.
We’ll send you items from your list based on our stock and availability. If there is a piece of gear that you really want first or next, just use the priority toggle in your borrow list to let us know what you’d like most.
Otherwise, we’ll keep things fresh and fun by sending you gear from your list as it becomes available! It typically takes about 5-7 days to get your first shipment.
Accidents happen 😢. You can choose to purchase a Damage Protection plan for your gear that will cover any damage or excessive wear. Otherwise, you’ll be responsible to pay the cost of repair or replacement. Any gear that is lost (other than in shipping) will be automatically billed at standard cost to your credit card. Damage Protection plans do not cover loss.
Most members are approved without the need for a security deposit! However, in some cases we may need to charge a refundable security deposit to activate your membership.
Our Opener and Pro memberships do not require credit checks. Instead, we use data from your registration payment to assess lending risk.
If your account will require a deposit a member of our team will contact you to discuss the details.
Our Opener and Pro accounts do not require any formal credit checks!
Instead, we use data from your registration payment to assess lending risk and determine if a security deposit is required.
Headliner membership does require a simple soft pull credit check. It does not affect your credit score and does not require any sensitive personal info like your SSN.
Unfortunately, no 😢. We currently only support the mainland US but we are working on expanding internationally soon!
Since we lend out expensive equipment with no formal credit checks, we use a simple secure process to verify your ID with Stripe, one of the largest and most secure payment processors in the world.
It only takes about 30 seconds and your information remains totally safe, secure, and confidential.