Terms of Membership, Rental, and Sale
Introduction
These Terms of Membership, Rental, and Sale (“Terms of Sale”) and our Online Terms and Conditions, available at BuyOrBorrowMusic.com [ï] (the “Terms and Conditions”) govern your membership, rental, or purchase of products and services from BuyOrBorrow Music LLC, an Alabama, USA limited liability company, including its divisions, subsidiaries and affiliates BuyOrBorrow Music LLC (the “Company”, “us”, “our” or “we”) through our website(s) (collectively, the “Website”). Capitalized terms not otherwise defined herein shall have the meanings given to them in the Terms and Conditions.
By becoming a member or placing an order for products or services, whether for rental or sale, through the Website (each, an “Order”), you agree to be bound by these Terms of Sale, the Terms and Conditions and the terms of the Order (collectively, the “Agreement”). Any attempt to alter, supplement, modify or amend these Terms of Sale and any additional or different terms proposed by you in any quotation, acknowledgement or any other documents or communications with us are hereby deemed to be material alterations of these Terms and Sale, are rejected, and notice of objection to them is hereby given. Any such changed terms shall be null and void unless agreed to in writing by the Company, and the terms herein shall constitute the complete and exclusive statement of the terms and conditions of the contract between you and the Company for your membership and the sale or rental of products or services. For all products ordered through the Website, the Company and you agree that the terms and conditions printed herein are accepted in good faith by both parties as controlling and final terms and conditions and further agree that there shall be no “battle of the forms” as described in Section 2-207 of the Uniform Commercial Code.
By becoming a member or placing an Order for products or services through the Website, you represent and warrant that (1) you are of legal age to enter into the Agreement created thereby; (2) you accept and are bound by these Terms of Sale; (3) if you place an Order on behalf of an organization, entity, or company, you have the legal authority to bind any such organization, entity, or company, including its subsidiaries and affiliates, to these Terms of Sale. As such, all references to “you” or “your” in these Terms of Sale shall refer and apply to you, individually, as well as any organization, entity or company you represent and its respective subsidiaries and affiliates.
By becoming a member or placing an Order for products or services through the Website, you also represent and warrant that your membership and the products or services ordered will be used only in a lawful manner. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws with regard to your membership and possession, use, and sale of any products or services purchased from us through the Website.
Terminology
For the purposes of these Terms and Conditions, the terms “rental” and “lease,” as well as their derivatives “rented” and “leased,” shall be considered synonymous and interchangeable. Any references to “rental” or “rented” shall be understood to include “lease” or “leased,” and vice versa. This clarification is intended to ensure consistency and avoid any potential ambiguity in the interpretation of these terms.
Membership, Products, Services, Membership Term, Rental Term and Pricing
The Website contains information on the Company’s memberships, products, and services, not all of which are available in every location or jurisdiction. A reference to a product or service on the Website does not imply that such product or service is or will be available in your location. The content of the Website is intended for use and display only where its use and display are permissible in accordance with applicable laws and regulations, and we do not warrant that membership, product, or service descriptions or any other content is accurate, complete, reliable, current or error-free.
The term of your membership with the Company (the “Membership Term”), as described on the Website, shall begin on the date (the “Membership Effective Date”) as stated in the Order and shall end on the expiration date set forth in the Order (the “Membership Expiration Date”). The term of any rental of products (the “Rental Term”) through the Website shall begin on the date (the “Rental Effective Date”) as stated in the Order and shall end on the expiration date set forth in the Order or earlier if you elect to purchase the products (the “Rental Expiration Date”). The Company will document the condition, as of the Rental Effective Date, of the products indicated on the Order (the “Original Condition”), and, upon the Rental Expiration Date, you are responsible for returning, at your own cost, all products to us in the same Original Condition, except for normal wear and tear, which the Company shall determine in its sole discretion. You understand, agree, and warrant that you will be solely responsible for any excessive wear and tear, damage, or loss to the products during the Term and will be subject to any applicable fees as a result. You have the option to convert any rental of products to a purchase of such products through the Website at the purchase price listed on the Website. Membership and rental fees will not be accrued toward the purchase price of any rental products.
You confirm that you are 18 (eighteen) years of age, or older, prior to setting up an account as a member with us.
The company reserves the right to terminate your membership at any time, in its sole discretion, for any reason or no reason. If a membership is terminated, the member may or may not be entitled to a refund of any portion of the membership fee.
The fees or other amounts due for your membership and the purchase of products and/or services or the rental of products provided pursuant to an Order (“Fees”) shall be set forth on the Order. Except as otherwise provided herein or in the Order, (a) all Fees for your membership shall be due and automatically billed monthly in advance; (b) all Fees for purchased products and/or services are due and payable upon completion of the Order through the Website; and (c) all Fees for rented products shall be due and automatically billed monthly in advance.
All prices are listed in U.S. dollars and do not include charges for freight, shipping and handling, for sale/use taxes, or for other government required fees, duties or taxes. You are responsible for either (a) payment of all applicable state and local taxes, or (b) for providing a valid sales tax exemption certificate and indicating which products are tax exempt when placing your Order. Market sensitive commodity products will be priced according to current market conditions, and export orders may be subject to other special pricing.
Information regarding the company’s memberships, products, and services, including the various memberships’ descriptions/benefits as well as all products’/services’ availability, appearance, price, specifications and country of origin are subject to change without notice.
Payment Methods and Billing
All payments must be made in U.S. dollars. Customers may make payments by providing valid credit or debit card information to our designated third-party payment processors. By becoming a member or placing an Order for the purchase or rental of products and/or the purchase services and submitting credit or debit card information to our third-party billing processors, you give such billing processors permission to charge your membership, rentals, and purchases, including automatic monthly membership and/or automatic monthly rental charges during any Membership Term or Rental Term, respectively, to the card that you designate when submitting an Order. In the event of any excessive wear and tear, damage, non-return, or loss of rented products, as determined by the Company in its sole discretion, you hereby agree to and give such billing processor permission to charge the total cost of such product or the cost to repair such excessive wear and tear, damage, non-return, or loss to your credit or debit card.
If your credit card or debit card has already been charged, and we cancel your Order prior to fulfilling it, you shall receive a credit to your card account in the amount of the charge. If you cancel your Order after products are shipped or services are provided, you will not be entitled to a refund of charges, but charges to your card for recurring membership or rent during any Membership Term or Rental Term will be stopped once the services are paid in full or at the time we receive the products returned by you in Original Condition, normal wear and tear excepted. We will not be responsible (i) for any charges that your card issuer may apply to you as a result of our processing your Order, (ii) if your card issuer refuses or fails to authorize payment by you, or (iii) for any delays or non-delivery of products or services that may arise due to any validation checks that may be carried out regarding your payment or identification.
Additionally, you agree to provide to the Company proper authorization as necessary for the Company to request any financial information from third parties. By placing an Order via the Website, you agree to assume responsibility for, and you hereby unconditionally guarantee payment of, as provided herein, all memberships, purchases, and rental arrangements made by you. You further agree that you, each organization, entity or company you represent, including their respective subsidiaries and affiliates, are jointly and severely liable for purchases made by you.
You further agree that the Company has the right of set-off and deduction against the security deposit, where applicable, paid for any sums owed by you to the Company.
Order Acceptance
Order receipt, backorder notification, and shipment confirmation emails are sent to the e-mail address you used to create an account or to place your Order. Please note that there may be certain memberships or Orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any membership or Order for any reason. Some situations that may result in your membership being canceled include, but are not limited to, non- payment or late payment of membership fees, non-return of products/services and violation of these Terms of Sale. Some situations that may result in your Order being canceled include, but are not limited to, the following: limitations on quantities available for purchase or rental; inability to delivery at specific location; inaccuracies or errors in product; service or pricing information; product or service restrictions mandated by local, state, national, or international regulations; problems identified by our credit and fraud avoidance group; or violation of these Terms of Sale. We may also require additional verifications or information before accepting any membership or Order.
Shipping and Handling
Any shipping and handling charge is intended to compensate the Company for the cost of handling your Order, packaging the product(s) you have purchased or rented, and delivering products or services to you or to the recipient you designate. Prior to submitting your payment information, you will have the opportunity to review the estimated shipping and handling charge.
Prices stated are FOB origin, freight prepaid to destination specified in the Order. Receipts for shipping and handling charges will not be furnished. COD shipments are not permitted. Other terms and conditions may apply for other than standard ground delivery (“Other Freight Services”), including without limitation, expedited same day delivery, air freight, freight collected, hazardous materials, customer’s carrier, shipments outside the contiguous U.S. or other special handling by the carrier. Any charges incurred for Other Freight Services must be paid by you. Fuel surcharges may be applied.
The Company is not responsible for typographical or other errors in the information you provide when placing your Order.
Title and Risk of Loss
Title and risk of loss of purchased products pass to you upon tender of shipment to the carrier. Risk of loss of rented products passes to you upon tender of shipment to the carrier and remains with you until delivered to the Company. If product(s) are damaged in transit, your only recourse is to file a claim with the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
Return Policy for Purchased Products
Products purchased or rented through the Website may be returned, at your own costs, in accordance with these Terms of Sale. Products purchased through the Website will require the buyer to cover shipping fees at their own cost. Returned products must be in the same packaging that we used to ship the products to you, unless such packaging was damaged in transit in which case substantially similar packaging must be used, undamaged, and in saleable or rentable condition. Proof of purchase is required in all cases. Product returns may be denied or made subject to restocking fees and other charges by the Company.
Product returns by business customers, if not prohibited above, must be made within thirty (30) days from date of purchase, unless otherwise indicated. The Company does not take title to returned products until the items are received by the Company at the applicable return location.
Members: Past Due Payments and Collections
Personal Guarantee Requirement
As a condition of leasing items through the BuyOrBorrow Music program, all borrowers are required to provide a personal guarantee under the following terms:
- Scope of Guarantee: The borrower personally guarantees the return of all leased items or the payment of their full retail value, in addition to any outstanding bills, fees, or charges associated with their membership. This guarantee remains effective regardless of any personal or corporate bankruptcy filings by the borrower.
- Consent and Acknowledgment: By agreeing to these terms and conditions, the borrower acknowledges and consents to the personal guarantee. This clause is prominently displayed, and the borrower confirms their understanding and acceptance at the time of entering the lease agreement.
- Jurisdiction and Governing Law: This personal guarantee shall be governed by and construed in accordance with the laws of the state in which BuyOrBorrow Music is incorporated. The borrower agrees that any disputes arising from this personal guarantee will be subject to the exclusive jurisdiction of the courts in that state.
- Notification of Obligation: BuyOrBorrow Music will provide written notification to the borrower of any defaults or obligations under this personal guarantee. The borrower will have fourteen (14) days from the date of notification to remedy any default or fulfill any outstanding obligations.
- Fairness and Public Policy: This personal guarantee is intended to be fair and reasonable. If any provision of this guarantee is found to be unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
- Disclosure of Risks: Borrowers are advised to consider the financial risks associated with providing a personal guarantee. By accepting these terms, the borrower acknowledges that they have had an opportunity to seek independent legal advice regarding this personal guarantee.
Non-Return of Leased Items
If the borrower fails to return any leased item by the agreed-upon date, BuyOrBorrow Music reserves the right to charge the borrower’s credit card on file for the full retail value of the unreturned item, plus any applicable late fees. Borrowers agree to this charge as a condition of their membership.
Collections
Any account that remains unpaid for a period of thirty (30) days will be turned over to a third-party collection agency. The borrower agrees to pay all costs of collection, including reasonable attorney fees and expenses, incurred by BuyOrBorrow Music in the recovery of amounts due.
Fees and Termination
We will have the right, in our sole discretion, to levy certain fees on members’ accounts in the event of late payment. Such fees will be charged at $1 per day after being 5 days past due on membership payment. These fees will continue to accrue until the property is returned or the full amount of the equipment, and the associated fees, is paid in full. The member’s account will be terminated after 7 (seven) days of being late on payments, requiring our equipment to be sent back within 72 hours from the 8th day.
If a member’s account is terminated for non-payment:
- The member will not be able to reopen their account with the Company again in the future.
- The member will not be able to make a past-due payments to reactivate their account.
- The member is responsible for returning the leased equipment within 72 hours and paying any outstanding balances, including accrued late fees.
Return of Property
In the event that the member’s account is terminated for non-payment, and the leased equipment is not returned within the specified 72 hour timeline, the Company will immediately file legal or collection action against the member which will result in a minimum filing fee of $100 for collections and a minimum filing fee of $300 for legal proceedings. The member will be billed for related recuperation fees (including but not limited to filing, serving, court cost, travel expenses, legal expenses, repossession fees) that result from our activities to pursue judgment.
The Company reserves its right to:
- Deny or terminate an account at any time, for any reason, and especially, but not limited to, where it suspects fraudulent or risk averse activity on a member’s account.
- Use data collected from ID verifications, payment details (through Stripe), and in certain cases credit checks to determine account eligibility and security deposit requirement.
- Require security deposits for any accounts showing high risk, accounts that submit non-drivers license IDs, and accounts using prepaid cards. In this instance, the member is referred to our pre-paid card security deposit policy located on our Website.
- Use third parties for collections, repossession, and legal action.
- Automatically charge payment methods on file for the value of non-returned leased equipment as outlined in the Payment Methods and Billing section of this agreement.
- Use any available information on members, both from the data that is submitted at sign up as well as any data that we can find publicly available, to pursue legal, repossession, or collection actions.
Non-compliance and breach of contract
In the event that you fail to communicate with the Company during any attempt to repossess, collect, or seek payment for non-returned leased merchandise, this will be considered as non-compliance and breach of contract.
Service, Support and Repair
The Company has no obligation to provide service, support or repair except in accordance with any express warranty applicable to the covered product. If it is determined that the product needs to be returned for service, support or repair during any applicable warranty period, you must follow the applicable return procedures set forth in these Terms of Sale.
Rentals: Optional Damage Protection Plan Participation
The following provisions are applicable if you have elected to participate in the Damage Protection Plan. You acknowledge and agree that you are solely responsible for any excessive wear and tear, damage or loss to the products rented from the Company, and the Company has the right to charge your debit or credit card on file to cover the cost of the same. The Company has established the Damage Protection Plan to off-set the cost of excessive wear and tear, damage or loss to the products it rents. You may elect to participate in the Damage Protection Plan by submitting to the Company a non-refundable payment in the amount set forth in and on the date of submission of the Order (“Protection Plan Payment”). The Protection Plan Payment is a one-time, non-refundable payment that is tied to the specific products listed in the Order under which you elect to participate in the Damage Protection Plan. For products covered by additional and future Orders, you must elect to participate in the Damage Protection Plan and you must make the additional Protection Plan Payments set forth in such Order. For products covered by an Order pursuant to which a Protection Plan Payment has been made (“Covered Products”), the Company will accept the risk of excessive wear and tear, damage or loss to the Covered Products. You will continue to be required to return, at your own cost, the Covered Products to the Company at the end of the Rental Term, but the Company will make any required repairs to the Covered Products at its expense. If you return the products to the Company in their Original Condition, normal wear and tear excepted, you will not be entitled to a refund of the Protection Plan Payment.
Membership Modification and Cancellation
Right to Terminate Membership: We understand and respect our members’ rights to manage their memberships in a way that suits their needs. At any time, a member may decide to cancel or pause their account for any reason. To cancel, members must inform the Company using the cancellation form provided in the member account area of our website. This cancellation request must be submitted at least 72 hours before the next billing cycle. Upon successful cancellation, the member’s account will not incur further charges, and the membership will terminate at the end of the current billing cycle.
Equipment Return upon Membership Modification: Members who decide to pause or cancel their membership are required to return any rented equipment to the Company within 72 hours of initiating the change. This return must be shipped using the provided return label and dropped off at an authorized carrier ship point. If the equipment is not returned within this timeframe, and before the next billing date, we will assume you intend to purchase it. Consequently, your card will be charged the purchase price of the item(s), and you may keep the equipment.
Shipment Redirection Fee: Should a member decide to pause or cancel their membership while a new shipment is en route, pending, or being prepared, a $25 fee will be incurred. This fee covers the logistics and costs associated with redirecting the shipment back to our facility.
Price Change Clause
Membership Fee Adjustments: The Company reserves the right, at its sole discretion, to modify the membership fees or introduce new charges for any of our services. In the event of a price change, members will be notified via their registered email address at least 15 days before such change comes into effect. Continued use of the service after the fee change comes into effect constitutes an agreement to pay the modified membership fee amount.
Right of refusal: If at any time a member wishes to cancel their account for any reason, including price changes, they have the right to terminate their membership per the conditions outlined in the membership modification and cancelation section of this agreement.
Notification Clause
Notification of Changes to Terms: We are committed to ensuring transparency with our members. Whenever these Terms of Sale undergo substantive changes, including but not limited to pricing adjustments, the Company will notify members via their registered email address, providing at least 24 hours’ notice before any changes take effect. Additionally, we encourage members to frequently review these terms to stay informed about any modifications.
Consent to Call Cellular Telephone Numbers Using Automated Telephone Dialing Systems
By accepting these Terms of Membership, Rental, and Sale Agreement, you expressly consent and agree that BuyOrBorrow Music and its affiliates, agents, service providers, and assignees may use an Automated Telephone Dialing System (ATDS), as defined by the Telephone Consumer Protection Act of 1991 (and as amended), 47 U.S.C. § 227, to contact you at any cellular telephone numbers associated with your Account. This consent includes, but is not limited to, calls for purposes related to customer service, sales, marketing, or collections activities.
You acknowledge that your consent to receive such calls is not a condition of purchasing any goods or services from BuyOrBorrow Music. If you wish to revoke your consent to receive calls using an ATDS, you must notify BuyOrBorrow Music in writing at [provide address or email] or through any other method specified by BuyOrBorrow Music for such purposes.
California Proposition 65
The State of California requires that certain warnings be given concerning products which contain chemicals subject to Proposition 65. A complete list of Proposition 65 regulated chemicals is available at www.oehha.ca.gov. For identification of products which contain a chemical subject to Proposition 65, the product itself or the product descriptions contained on the Website may contain one or more warnings similar to the following:
Warning: This product contains a chemical known to the State of California to cause cancer.
Warning: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.
General Warranty Disclaimers
EXCEPT AS OTHERWISE SET FORTH IN THESE TERMS OF SALE, THE INFORMATION CONTAINED ON THE WEBSITE REGARDING MEMBERSHIP, PRODUCTS, AND SERVICES, INCLUDING THE VARIOUS MEMBERSHIPS’ BENEFITS OR PRODUCTS’/SERVICES’ AVAILABILITY, APPEARANCE, PRICE, SPECIFICATIONS AND COUNTRY OF ORIGIN DO NOT CONSTITUTE A REPRESENTATION, WARRANTY OR OTHER COMMITMENT BY THE COMPANY WITH RESPECT TO ANY MEMBERSHIP, PRODUCT, OR SERVICE AND THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF SUCH INFORMATION.
EXCEPT AS EXPRESSLY STATED IN THESE TERMS OF SALE, THE COMPANY MAKES NO OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY ALSO DISCLAIMS ANY LIABILITY FOR CLAIMS ARISING OUT OF MISUSE, IMPROPER PRODUCT SELECTION, IMPROPER INSTALLATION, MODIFICATION, MISREPAIR OR MISAPPLICATION.
Limitation of Liability
THE COMPANY SHALL NOT BE LIABLE BEYOND THE REMEDIES SET FORTH HEREIN. THE COMPANY’S MAXIMUM AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL PRICE PAID FOR THE MEMBERSHIP, PURCHASE, OR RENTAL OF THE PRODUCTS OR THE PRICE OF THE SERVICES ORDERED BY YOU. IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY CLAIM BY A THIRD PARTY OR FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY SHALL NOT BE LIABLE FOR LOSS OF PRODUCT AVAILABILITY, LOSS OR CORRUPTION OF DATA, OR LOSS OF PROFITS OR BUSINESS.
Miscellaneous
Force Majeure. The Company shall not be liable for any delay in, or impairment of, performance resulting in whole or in part from any force majeure event, including but not limited to acts of God, labor disruptions, acts of war, acts of terrorism (whether actual or threatened), governmental decrees or controls, insurrections, epidemics, quarantines, shortages, communication or power failures, fires, accidents, explosions, inability to procure or ship a product or obtain permits and licenses, inability to procure supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of the Company in the conduct of its business.
Assignment. You shall not assign any Order, or any interest therein, without the prior written consent of the Company. Any actual or attempted assignment without the Company’s prior written consent shall be null and void and entitle the Company to cancel such Order upon notice to you. Additionally, the Company may sell or assign its interest, in whole or in part, without notice.
Third Party Beneficiaries. Except for the Company’s subsidiaries and affiliates, the provisions stated herein are for the sole benefit of the parties hereto, and confer no rights, benefits or claims upon any person or entity not a party hereto.
Severability. If any portion of these Terms of Sale is found to be invalid or unenforceable by a court of competent jurisdiction, the invalid or unenforceable term shall be severed from these Terms of Sale, and the remaining terms and conditions shall be valid and fully enforceable as written.
Indemnification. You shall defend, indemnify and hold harmless the Company, any third party manufacturer or supplier, and their respective officers, directors, employees, subcontractors and agents (each individually, an “Indemnified Party”) from and against any and all any claims, suits, liabilities, damages, settlements, charges, taxes and any other losses or expenses (including reasonable attorneys’ fees) (collectively “Liabilities”) for physical injury to, illness or death of, any third party regardless of status and damage to or destruction of any tangible property, which the third party may sustain or incur, to the extent such Liabilities relate to your use or possession of products obtained from the Company, except for such Liabilities relating to or arising out of a final judgment of gross negligence or willful misconduct of the Indemnified Party. In any action, suit or proceeding brought against an Indemnified Party by reason of any such claim as specified above, you shall resist and defend such action, suit or proceeding by counsel of your choice, at your sole expense, provided that (1) the Indemnified Party notifies you promptly in writing of the claim; (2) your counsel does not give rise to a conflict of interest with respect to the Indemnified Party; (3) you have sole control of the defense and all related settlement negotiation but shall keep the Indemnified Party reasonably informed of its status; and (4) the Indemnified Party provides you with all reasonably necessary assistance, information, and authority to perform the foregoing at your expense.